FAQ

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The service

What exactly does FITTED do?

FITTED is a human-led home concierge membership. You text your concierge about maintenance, service providers, scheduling and household to-dos. We help coordinate the details, follow up, and keep an organized record of your home's information.

What kinds of requests can I send?

HVAC maintenance and service scheduling, plumbing requests, electrical service coordination, landscaping and lawn care, pool maintenance, pest control, appliance service appointments, routine maintenance reminders, vendor research, follow-ups and service-history organization.

Does FITTED do the repairs?

No. FITTED does not perform, inspect, supervise, certify, or guarantee trade work. Independent providers perform the work. You choose, hire, contract with and pay those providers directly.

Is FITTED a home warranty?

No. FITTED doesn't cover repair or replacement costs. It's a coordination and organization service that saves you the time of managing your home's details.

Is FITTED available 24/7 or for emergencies?

FITTED isn't an emergency service. For anything urgent or unsafe, such as a gas smell, flooding, fire or electrical hazard, contact 911, your utility, or an appropriate provider immediately.

Pricing & providers

How much does FITTED cost?

$250 per month (plus a one-time $20 Home Profile setup fee), $1,250 every six months, or $2,500 per year. Six-month and annual plans waive the setup fee, and the annual plan includes the FITTED Home Concierge Kickoff. Compare memberships.

Are provider charges included?

No. Provider service charges are separate and paid directly by you to the provider.

Can I use providers I already like?

Yes. Tell us who you trust and we'll coordinate with them. If you need someone new, we'll help identify independent providers for you to consider.

Will FITTED save me money?

We don't promise savings. FITTED is designed to save you time and keep your home organized, so maintenance is less likely to slip.

Membership

Where is FITTED available?

FITTED serves homeowners throughout Florida.

How do I communicate with my concierge?

Members text a dedicated FITTED business line. Prefer email? That works too. Business texting opens to members soon.

How quickly will I hear back?

Your concierge responds as promptly as they can and keeps you posted as things move. We don't promise specific response times, and FITTED isn't for emergencies.

What is Home Intelligence?

Your private member dashboard: Home Profile, systems and equipment, maintenance calendar, service history, preferred providers, upcoming requests and Monthly Home Summaries. See a preview.

What is the annual Kickoff?

A 30-minute virtual planning call for annual members. We organize the home systems and vendor details you share, then build a personalized 12-month maintenance roadmap and a first-90-days action plan. It's a planning call, not a technical assessment or home inspection.

How do I cancel?

Cancellation and renewal terms will be set out in the Membership Agreement, which you'll review before you enroll. Terms pending


Ready to get your time back?

Join as a founding member, or start with the free Home Health Score.

One text. Consider it handled.